Data Protection & Privacy

HomeCheckai is committed to protecting your privacy and ensuring the security of your data. We operate in full compliance with GDPR and UK data protection regulations.

What We Collect

• Property images you upload for analysis
• Contact information when you create an account
• Analysis results and reports
• Usage data to improve our service

How We Use Your Data

• To provide AI defect detection services
• To generate professional reports
• To improve our AI algorithms
• To provide customer support

Data Security

• All data is encrypted in transit and at rest
• Images are automatically deleted after analysis
• We never share your data with third parties
• You can request data deletion at any time

Contact: support@homecheckai.com

Service Terms & Conditions

By using HomeCheckai services, you agree to these terms and conditions.

Service Description

HomeCheckai provides AI-powered property defect detection and analysis services. Our AI analyzes property images to identify potential defects and provides professional recommendations.

User Responsibilities

• Provide clear, high-quality property images
• Use the service for legitimate property assessment purposes
• Not attempt to reverse engineer or misuse our AI
• Comply with all applicable laws and regulations

Service Limitations

• AI analysis is for guidance only and not a substitute for professional inspection
• We cannot guarantee 100% accuracy of defect detection
• Service availability may vary based on system load
• We reserve the right to modify or discontinue services

Payment & Refunds

• Professional reports require payment before delivery
• Refunds available within 30 days if service not delivered
• Subscription services auto-renew unless cancelled

Contact: support@homecheckai.com

Our Security Commitment

HomeCheckai implements enterprise-grade security measures to protect your data and ensure service reliability.

Data Protection

• Encryption: AES-256 encryption for all data in transit and at rest
• Secure Uploads: HTTPS/TLS 1.3 for all file transfers
• Data Retention: Images automatically deleted after analysis
• Access Control: Multi-factor authentication for accounts

Infrastructure Security

• Cloud Security: AWS/GCP with SOC 2 Type II compliance
• Network Protection: DDoS protection and WAF
• Regular Audits: Third-party security assessments
• Incident Response: 24/7 security monitoring

Compliance

• GDPR: Full compliance with EU data protection regulations
• UK DPA: Compliance with UK Data Protection Act
• ISO 27001: Information security management certification
• Cyber Essentials: UK government cybersecurity certification

AI Model Security

• Models trained on secure, isolated datasets
• Regular model validation and testing
• Bias detection and mitigation
• Continuous model improvement and monitoring

Security Contact: support@homecheckai.com